Hartley People Recruitment are seeking a Customer Service Executive to join our clients’ growing team in Kilkenny.
The role reports to the Customer Service Manager and should be a people person first and foremost. The successful candidate will have a team player mentality with strong attention to detail and communication skills. Flexibility will also be required in this role as the schedule can be dynamic and overtime may be required from time to time.
Key Responsibilities
- Customer service via telephone and email
- Assisting customers with their product or service problems and quick resolution of problems
- Processing of customer orders
- Following up with customers to confirm order details or obtain additional information as required
- Managing paperwork for returns and replacements
- Liaise with internal departments to ensure order completion
- Other duties as assigned by supervisor
Requirements
- 1+ years of experience in a similar role
- Strong visual and spatial awareness skills
- Ability to work under pressure and strong conflict resolution skills
For immediate consideration contact Eimear on 051878813 or email your cv to eimear@hartleypeople.com
Hartley People Recruitment works to the highest ethical standards within our industry, and we value the trust you place in us when you send your CV. We can provide a full consultation in confidence, and we guarantee that your CV will not be sent to any of our clients without your prior consent.
